December, 2008      
 

Merry Christmas

This month, I've doubled the info, with 'Give Your Computer Some Space' and 'Is Your Laptop Painful?' Something for you to think about over the break and something you may need to implement in the New Year??

It's hard to believe another year is nearly for the archives.  It has been a good year for Computer Troubleshooters Oakleigh having experienced solid growth across business and home user clients.  Thank you to those who have switched to Computer Troubleshooters throughout 2008 and also to those loyal supporters that are a constant source of referrals for us!!!  We look forward to supporting  you all in 2009.

We'll be taking a break over the Christmas period, back on January 12th. However, as always we are only a phone call away and if you have something urgent that needs attending to we will arrange for someone to look after you.

Wishing you a happy and safe festive season to you and your families!  

Happy Surfing!

Regards,

Chris Gruiters

Give Your Computer Some Space!

You can guarantee that technology is always changing and always improving.  This is particularly true for computer hard disk drives which provide the long-term storage for your files.  Not long ago, disk sizes of 250GB (Gigabytes) and 320GB would have only been needed by businesses (who could have afforded them), but now these sizes are accepted as standard for new home computers.

This increase in storage capacity has come from an improvement in the quality and cost-efficiency of the components and the driving consumer need for more and more storage space.  It's estimated that as much as 98% of all information that exists today was ‘born digital' i.e. it did not exist before someone created it in a digital format.  We've become a society that functions on emails, websites and documents and all of that information has to be stored somewhere.  And that's before you've mentioned entertainment, with digital photos, videos and music compounding our storage problems.  All of this is nicely supported by rising internet speeds, which now make it possibly to email a 10MB attachment without taking 3 days to deliver it.

Unfortunately, your 250GB hard disk doesn't give you a full 250GB anyway to store your own files.  The ‘operating system' (e.g. Microsoft Windows) takes its share first, then you need to allow some free space for temporary ‘swap' files and you may also have a portion of space allocated to a ‘recovery partition' (which contains a backup of specialist files for your particular computer hardware).

So, here are a few tips for keeping your file storage use under control:

1.  Clean out temporary files – each time you visit a website, it saves some files (especially pictures) to your computer to make it faster for your next visit to that site. 

These and other temporary files aren't always deleted automatically and can add up to a significant amount of space over time.  Install a utility to clean out these temporary storage areas, or learn how to use the inbuilt tools in your computer to do this (e.g. Disk Cleanup). 

2.  Review your programs – So many free software programs on the internet can seem appealing, but little by little they will start to cut into your free disk space.  Review and uninstall software that you don't need or don't use.

3.  Duplicates – If you've ever saved an email attachment to your computer to work on it and you still have the original email, you've just doubled the amount of storage needed.  Be ruthless with how you handle attachments, especially the ones that also appear in your Sent email folder too.

4.  Quality versus quantity – When it comes to media files like pictures, audio and video, the file size is directly related to the quality of the image or recording.  Whilst your digital camera may produce amazing quality for high definition printing, you may be able to compress pictures if they are just being emailed or added to a document, therefore also reducing their size and storage requirement.

5.   Add more hardware – There is an enormous range of options available if you just really need more space, from replacing your current internal hard disk with a bigger one, to adding external storage via USB hard disk enclosures or even network attached disks.


Is Your Laptop Painful?

In the past, the use of laptop computers was reserved for selected, special people in the corporate world, like executives and travelling sales managers.  These large and expensive machines were carried around by ‘road warriors' who completed their business duties from hotel rooms after a day of meetings. 

As portable technology has become faster, lighter and cheaper, laptops have migrated into small businesses, university lecture halls and even our homes.  Indeed, if your new laptop is faster than your old computer and can be placed wherever you need it in your home, office, or any other location, then why do you need a traditional ‘desktop' computer?  Most businesses now don't provide with you with a desktop computer at your office desk if your role warrants having a laptop.

The main downside of this is the increasing number of repetitive strain injury cases.  Quite simply, the laptop computer was never designed for long periods of use (especially not a full 8 hour or even 12 hour working day).  The main ergonomic design flaw of the screen being attached to the keyboard just does not work in harmony with the optimal positioning of our eyes, head, fingers and wrists.  So, the positioning of our laptop ends up being a compromise on both counts – with the keyboard close enough for us to type on, but the screen tilted back so we can read it.  Our bodies still end up in a compromised position, with hands navigating a smaller key layout and our necks bent down on an angle, throwing the weight of our heads forward.

If you can't live without your laptop, here are our tips to help it be nicer to your body:

1. Take regular breaks.  ‘Micro breaks' involve looking away from your screen often to something much further away, to let your eyes refocus and rest.  Physical movement is important too, including regularly letting your arms drop or even getting up and walking away from your laptop.

2. Invest in a separate keyboard and mouse.  Laptops have a plug to let them accommodate a full-sized keyboard and mouse, so take advantage of these better ergonomically designed ‘input devices' if you are going to be using your laptop for hours.

3. Raise your laptop so the screen is at the correct height, or invest in a separate monitor.  If you sit back in your chair with a slight recline and hold your right arm out horizontally, your middle finger should almost touch the middle of the screen. 

4. Watch out for heat build-up if the laptop is going to be on your lap for a prolonged period of time.  Consider investing in a special pad or tray designed to reduce the heat problem.

5. Invest in a quality bag or backpack.  If you travel frequently, perhaps a ‘luggage trolley' type bag with wheels would be a better option, to help prevent shoulder strain.  Consider the weight factor when buying a new laptop too, including the weight of any associated laptops parts you may have to carry with you.


The comptroub file is Computer Troubleshooters means of communicating with you on a regular basis. It provides updates of the changing digital age and informative reading.
We trust you enjoyed this edition. 

Happy surfing

The Team @ Computer Troubleshooters - Oakleigh
ph: +61 3 8503 7057

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