September, 2008      
 

WARNING! WARNING! WARNING!

Seeing that usually gets your attention. I hope it has, because I need to tell you about the latest craze hitting PC's everywhere...and it's not good! It usually sells itself as the cure-all for your PC...when in fact it is Spyware itself.

I am talking about Win Antivirus 2008 or Win Antifraud 2008. The main way to get this is by opening an attachment from a UPS or Fedex email telling you your package couldn't be delivered. Once opened, it infects the PC with a range of things from disabling Task Manager and Display settings to putting a graphic on the desktop saying "You have Spyware, click here to buy some software to take it off", which it doesn't. You can still get this from going to suspect sites, not just via an email.

So beware, and if you are not sure you are adequately protected, then your PC may need a tuneup, so give us a call.

Happy Surfing!

Regards,

Chris Gruiters

Technology Moved

Moving into a different house or office can be very stressful, though many moving companies offer practical tips for the packing and relocation of your goods. So how can you ensure that everything goes to plan with all of the technology that you rely on?  This month we offer 10 tips for moving your technology.

Weeks before:

1. Scheduling – Where possible, schedule the actual move to happen over a weekend, giving you extra valuable hours to sort out any technology problems before the next business day arrives.

2. Internet & phone – Give your internet provider as much notice as possible (preferably up to 21 days) so they have time to arrange everything that needs to happen behind the scenes. Some internet connection types work off telephone lines and can be dependent upon confirmation of your new phone connection or phone number.  Make sure you've notified your phone company too (if they are a different company than your internet provider).

3. Cable guy - If you need to connect multiple computers at your new location, find a quality, approved cabling installer and again give them as much notice as possible.  Usually they can handle both your phone and data requirements, ensuring that you have the correct number of connections.

4. Troubleshooter – Let Computer Troubleshooters know of your move date, even if you plan on moving your technology yourself.  If things don't go smoothly and you need expert help, you'd like them to be there as soon as possible, so advanced notice of a ‘possible call' can help with their work scheduling.

5. Emergency supplies – Moving can throw in unexpected challenges like equipment not functioning once it has been moved and it can be difficult to source replacement parts at short notice (especially on weekends or after business hours). Identify what technology hardware is mission critical to your business and discuss with Computer Troubleshooters what your options would be should it fail.

6. Worst case scenario – Have a ‘Plan B' for how your business could operate if nothing was ready at your new location when you expected it.  Maybe the meeting rooms/faxing service etc at the local hotel could be an option, or maybe you would survive from home with a laptop and a mobile, wireless internet service?

Just before:

7. Backup, backup, backup - Ensure that you have a current, valid, tested backup before you move critical equipment like laptops and servers!  This may take a bit of extra effort, but now is not right time to find out that your backups have been failing or your backup media is unreadable.

8. Mobile office – If you have laptops, use them as a quick repository for critical business information whilst everything else is in transit or in boxes.  This could include copying your accounting information or customer database to them and installing the necessary software applications.

Moving day:

9. Priorities - make your internet and network connections the first priority of your move, using a laptop to test this before other computers are setup.  If you had to put up with boxes or sit on the floor on Monday morning, at least your customers could still email you.

10. Testing, testing, 1, 2, 3 - Test that EVERYTHING works .. phones, email, printer etc.  Don't take it for granted that just because you can browse the internet, you can send/receive email.

GOOD LUCK!!!!




The comptroub file is Computer Troubleshooters means of communicating with you on a regular basis. It provides updates of the changing digital age and informative reading.
We trust you enjoyed this edition. 

Happy surfing

The Team @ Computer Troubleshooters - Oakleigh
ph: +61 3 8503 7057

If you do not wish to continue receiving the comptroub file, Reply to this email with REMOVE in the subject line.We would like to advise Computer Troubleshooters has always adopted strict privacy principles, by keeping all client and database details secure and not disclosing any of this information to any party without prior permission.

feedbackfile
Given that we are only as good as the feedback we receive (and therefore act on), we welcome any comments which will be graciously accepted as to the format, content and relevance of the comptroub file.
contactfile
Computer Troubleshooters
Oakleigh
e: cgruiters@comptroub.com
p: +61 3 8503 7057
f : +61 3 8503 7598
w: www.ctsoakleigh.com.au

 

newsfile

Facebook makeover leaves some devotees fuming

GPS Signals end of road for Maps

Seinfeld can't fix cracks in Windows

Google Bots blamed for rehashing Breaking News


vistafile

What you need to know before
installing VISTA SP1

Download VISTA Service Pack 1 (435mb)

10 Things To Increase VISTA Performance
Tech Republic, Aug 2007

VISTA Upgrade Advisor



The Windows Advisor

The Windows Advisor is a brilliant windows manual written for both beginners, as well as IT/computing professionals. It's easy to
understand, it covers the basics, but it also gives you advanced tips and tricks you just won't find anywhere else. But the best part about The Windows Advisor is that you can try out it out in the comfort of your home, absolutely FREE for 6 weeks. We've also set aside 5 FREE-Gifts for you contained on one CD-ROM-just for trying The Windows Advisor.

Accept your 6-Week Free Trial Here





humourfile  

©Computer Troubleshooters - Oakleigh - 2008 | Phone +61 3 85037057