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Archive for the ‘Office 2007’ Category

How to Combat Email Overload in the Workplace

Monday, December 17th, 2012
With the introduction of smart phones, our work lives were supposed to become easier. No longer would we have to be at the office to handle something – we could do it on the go! Spend more time at home! Work remotely!
Unfortunately, most of us have become slaves to our inboxes thanks to modern day technology in the workplace.  People email at all hours and expect a reply.  Or worse, the only time we work remotely is when we’re taking a personal or sick day.   So how do we reclaim our sanity?  Start by introducing new communication channels in your office.  With a few new methods – or the one that best fits your company’s culture – you’ll be working more efficiently in no time.

Not every question needs to be emailed:
It’s amazing how rarely we pick up the phone and actually talk to each other anymore. Often, we think emails are the most efficient way to get an answer, but if you’re not clear in your email, the conversation could go on and on.  Instead, introduce messaging services like Skype or gChat to your workplace.  If HR allows, these services are great for quick questions, phone calls, and even video chats. Because you’re able to see if your co-worker is busy or available,
you can shoot them a message and jump on a quick call or chat in seconds.

Project Management:
Ever work on a massive project through email?  No matter how many folders you create, you’re still bound to get lost in all the deadlines, sub-projects, and more.  Instead, introduce project management tools to your clients or co-workers.  These sites allow you to create projects, assign tasks, and generate automatic reminders.  Even better, they tend to keep the working conversations on the site and out of your inbox, making your work more efficient and less stressful.  Sound good to you? Check out Basecamp or Desk.
Be efficient:
If you must use email, be sure to use it efficiently.  If your email requires a long explanation, ask yourself, “Would it be better if I just called them or set up a meeting?”  Also, if your email touches on several projects, consider breaking it into separate emails.  While this may seem like you’re flooding the person’s inbox, it should help them to sort through their emails by project and respond appropriately to each in its own thread.  Lastly, avoid emailing an entire team.  Establish a project manager or lead contact to whom you can email your updates.  If your email doesn’t ask each one of the receivers for something specific, it’s unnecessary to them.  Consider leaving them out or CC’ing them when needed. What other methods have you found useful for cutting down on email fatigue in the work place?  Is it something your workplace deals with?  Or have you even introduced a company policy to alleviate the problem?
If you would like to learn more or have any questions about these tips, contact Computer Troubleshooters.

Outlook only opens in Safe Mode

Wednesday, July 8th, 2009

Hi Neil

I had a recent issue where I could only open Outlook in Safe mode.  Like you I did all the usual things, Repair, Reinstall etc.

It turned out to be a corrupted preferences file (C:\Documents and Settings\profile_name\Application Data\Microsoft\Outlook\outcmd.dat)

I deleted it and Outlook re-created a new one the next time it opened.  This fixed my problem.


 Regards  Bruce Richardson


Have a weird one here.


XP Pro

Office Pro 2007

Outlook would get an error opening and would only open in safe mode.

Email account was an IMAP account

To get outlook working I have done the following:


Uninstalled Office rebooted and reinstalled office – made no difference

Uninstalled Office rebooted then followed Microsoft’s method for manually uninstalling all references to office including the registry – rebooted and reinstalled office – made no difference.

Also removed, not just disabled, all addins – no good.

I have even started outlook without email support.


It does not matter what I try Outlook encounters a problem and closes.

It will only open in safe mode.

Outlook won’t remember passwords on Email Accounts

Friday, October 17th, 2008

Have seen this problem many times but the one that usually fixes it is the deletion of a registry key for the “Protected Storage System Provider” this link from Microsoft gives you three steps to try to fix it.