Computer Troubleshooters - Oakleigh

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Fix a corrupted printer driver

http://www.mrtechnologyllc.com/index.php?option=com_content&view=article&id=47:corrupted-print-drivers&catid=32:windows-xp&Itemid=74

Sometimes in Windows XP the print drivers will become corrupted which will prevent the user from printing. I’ve seen this happen primarily when using an HP device. The following are the steps to removing the printer and corrupted driver.

Delete all printers in control panel.

  • From the Administrative Tools select Services and stop the Print Spooler service.
  • Go to windows\system32\spool\drivers\w32×86\3\ and delete everything in that folder.
  • Go to \windows\system32\spool\printers and delete any .spl or .shd files
  • Go to HKLM\SYSTEM\CurrentControlSet\Control\Print\Printers. If there are any subkeys present with printer names delete them
  • Restart the spooler. Re-install the printer drivers.

This would be the starting point to fixing a corrupted hp print driver.

This entry was posted on Thursday, July 2nd, 2009 at 3:44 pm and is filed under Printers, Windows XP. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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