Computer Troubleshooters - Oakleigh

Computer Troubleshooters assumes no responsibility for data loss or issues
that may arise from the use or implementation of information on this blog

Can Office 365 Transform Your Business?

December 19th, 2014

Microsoft has invested heavily on Office 365 as the way of the future for software licencing and it clearly turned out to be a winner! Both the consumer and business markets are enthusiastic about Microsoft’s Office 365 based on its user-friendly flexibility, effective communications and online productivity solutions. Have you thought about transitioning to Office 365?

Does Your Technology Support the “Time is Money” Viewpoint?

Advances in technology have enabled small and local businesses to participate in the global marketplace by maximizing productivity; delivering enhanced communication capabilities; providing affordable
e-marketing; and offering efficient customer service. It’s becoming increasingly common for small businesses to have user-friendly websites; online catalogs; call centers; customer relationship management tools (CRM); and streamlined inventory management systems. Technology is now primed to wring every ounce of efficiency and productivity out of a business to keep it one step ahead of the competition.

How Can Office 365 Benefit Your Business?

If you are an individual user or a business owner managing a team of employees, Office 365 offers many benefits including:

  • Work Whenever and Wherever: Access your Office tools from anywhere on any device. Create and edit Word, PowerPoint, Excel and OneNote files and share with your team using cloud-based file sharing. Even the Small Business edition can support up to 25 users. All editions provide great storage capacity for your data. You can also use Office 365 with your desktop version of Office.
  • Email and Calendar: Sync your email and calendar with Office 365’s hosted business class email system. Stay in touch and on schedule with instant messaging. Secure and private communications are delivered across various devices with anti-virus and anti-spam protection.
  • Easily Manage Your Website: With easy to use DIY online tools you can quickly make changes to your website. You can add your existing website, domain name and domain-based email address to Office 365 without any additional web-hosting fees. Make a great impression by taking control of your website and keeping it up to date.
  • Online Conferencing: Take advantage of HD video conferencing for online meetings with desktop sharing. Save time and travel hassles with efficient online meetings that offer real-time note taking features.
  • Mobile Apps: View and edit Word, Excel and PowerPoint files on your mobile device. When you return to your office, you can easily reconnect to these files from your computer with intact formatting and content. No time is lost when you can start working where you left off.
  • Subscription Advantages: Save money upfront with the subscription service format. You can pay by the month with the ability to cancel the subscription at any time. You can easily upgrade your subscription to another edition or bundle services within a service segment. No need to purchase new versions of software ever again.

Is Your Business Ready to Take Advantage of Office 365?

You can reshape the way you are doing business by reshaping your workforce. Office 365 offers a range of advanced tools that enables your employees to be productive anywhere and at any time across a range of devices. Gain the competitive edge for your business by boosting the collective performance of your employees through Office 365’s powerful cloud-based solutions.
Embarking on the Office 365 journey requires guidance so give your local Computer Troubleshooters office a call today and one of our technology professionals will be happy to discuss how Office 365 can benefit your business

Why you need to protect against Thunder Storms?

December 19th, 2014

It is the season for thunderstorm activity across Australia. Recent storms have caused havoc with IT equipment in office & homes for our clients. Last week’s storm in Sydney fried computers, printers, cable modems and backup external drives, let alone more expensive business equipment such as servers. No one who got equipment fried actually got struck by lightning, so why did they lose multiple pieces of equipment in one wild storm and most importantly how do you stop it happening to you or your business.

Most technology depends on a clean, uninterrupted supply of electricity. Unfortunately, inconsistencies in your electrical supply or a sudden complete loss of power can cause major damage to computer systems and other sensitive equipment.

Electrical supply is subjected to ‘brownouts’, surges and even complete outages. ‘Brownouts’ are momentary slumps in supply, to a level under 100 volts. They are frequently caused by electrical storms, creating a momentary drain on the power supply. Brownouts can affect a computer even if the voltage dip cannot be ‘seen’ (e.g. the lights in the room dimming). And if they don’t crash your PC, they can cause stresses that can shorten the life of its components.

Surges of power often follow brownouts as the power rebounds back to normal, and can have similar effects caused by too much voltage. Surges are common in areas where lines are hung on poles that are exposed to lightening, while the lightening may not hit the line the storms electrical activity is enough to cause variations in the voltage.

What devices will protect my systems from electrical issues:

  • Surge/power filters or protectors are designed to ‘fail’ and cut the offending power supply before it damages your equipment. A direct lightning strike or similar condition will destroy any surge/power filter, but it will indicate that it has lost protection and may still have some protection in reserve until it can be replaced. A surge/power filter is designed to ‘self-sacrifice’ itself, and is low cost compared to some other alternatives.
  • An Uninterruptible Power Supply (UPS) sits between your power outlet and your electronic device, providing backup power from its batteries when the mains supply fails. This gives you time to safely save open files and initiate the computer’s shutdown process, this particularly important for servers.

Additionally, most UPS’ regulate the power that comes from the wall, eliminating sags, spikes, noise, and other electrical interference that can damage equipment and data or interrupt operations.

A couple of common questions about power protection devices:

  • If I have a UPS, do I need surge protection? Yes – International standards don’t require UPS’ to have surge protection, so they don’t have a high level of protection as this would increase their cost and make them uncompetitive. They are designed to handle the end of a major surge, not the whole surge itself, so the UPS device itself also needs adequate protection from surges. It’s much cheaper to replace your failed surge protector than your fried UPS.
  • How long can things run on a UPS during a blackout? Well, there is no standard answer, as UPS solutions are available to support devices from anywhere from five minutes to two days. There are also several types of UPS, namely Standby, Line-interactive, and On-line, which have different features (and associated costs). Typically, you should plan on enough run time to allow you to save any open files and safely shutdown your system, a definite requirement if you run a server.

In many cases, power protection can be justified by looking at the consequences of not having it. Several hours of professional work can be lost with just one brownout, due to a computer crashing before the work can be saved to disk. The consequences can be even more devastating if the power interruption physically damages the saved, historical data on the computer’s disk. This can cause a business to suffer expensive setbacks in terms of time and disruption, even if the data can be restored from a recent backup.

Prevention is always better than cure and for a small investment in electrical protection hardware you can make sure you don’t get fried in the next thunder storm.

Talk to your local Computer Troubleshooter about how power protection can help to prevent you from losing valuable time and money.

Keeping it Clean!

December 19th, 2014

It is easy to see the colossal mess that can quickly pile up in the office kitchen when you are busy. Just a few days of neglecting the rubbish and suddenly your office kitchen has become a health hazard. Seriously, how long has that leftover slice of Christmas cake been sitting there? Hey, there’s not a single clean coffee cup to be found on the shelf!
Unfortunately, most of us who work in an office environment are familiar with that type of kitchen experience.
In reality, a similar fate can befall your office computers. If you neglect a regular schedule of computer updates and maintenance, messy problems will soon start piling up. A disorganized office supply room or a dirty kitchen is bad enough, but never forget that your computers handle your business’ most important assets: accounting, financial records, communications and client information

Keeping It Clean – Inside and Out!
Remember that keeping the outside of your computers clean isn’t just about aesthetic appeal. Routine cleaning, especially the removal of dust, can keep your computer from overheating and damaging the hard drive and other components. It’s important.

Perhaps even more important than a dust-free keyboard, is keeping your computer’s internal “nuts and bolts” in working order. To keep your computers in tip top shape, we strongly recommend the following guidelines:

Step 1: Keep your computer up to date. Both Mac and Windows release regular security updates for your operating system. These updates are generally set to run automatically. If you aren’t sure if the updates are complete or if you have disabled the automated updates, follow these guidelines:
Windows: Go to the Start Menu, click on All Programs and then click on Windows Updates. See the status of your updates and check on the automatic updates settings. You can set your computer to download and install updates or you can perform these tasks manually.
Mac: Open the Systems Preference menu and choose Software Update. All available updates will appear on a list. Select the updates you want to install.

Step 2: Clear your Internet history or over a period of time data builds up to a point that can cause performance issues. Use the tools that come with your Internet browser of choice and following the required actions:
Internet Explorer: See the Internet Options control panel and click Delete on the General tab under the Browsing History. Firefox: See Firefox menu and open Options to click the Clear button to erase cookies and cache data. Chrome: To clear data, hold Control and Shift and click Delete. This will open a menu where you can select the data you want to erase. Also click on Clear Browsing Data when you are done. Safari: Clear the browsing cache by using the Edit menu then select Empty Cache.

Step 3: Malware is a type of program that can create security holes and compromise your computer’s performance. Call a Computer Troubleshooters professional to learn about a variety of both free and paid programs that are designed to erase malware and spyware. One of the best ways to avoid malware is to never download anything you are not sure of, such as a mysterious attachment that comes from an unfamiliar e-mail address.

Step 4: Defend your computer against malicious viruses with a powerful antivirus program. Having an antivirus program on your computer is a necessity. While no program can guarantee you will be safe from every possible threat, not having this protection or having a low quality product exposes your computer to the likelihood of infection. To avoid losing important data or having to pay for expensive repairs, talk to your local Computer Troubleshooters about your security needs.

Step 5: Hard drive maintenance is an automatic task provided on most recent computers. It defragments and reorganizes data storage for greater efficiency. It also handles disk cleanup by deleting duplicates and unused temporary files. This process is typically automatic on a Mac. With Windows, if your computer doesn’t provide automatic hard drive maintenance, use the Start Menu to open and run the maintenance program.

Step 6: Now that your computer is running more efficiently, be sure that the computer has a reliable backup system in place. There are many different options for backup solutions that are both reliable and affordable. Call your local Computer Troubleshooters to discuss the available solutions that best fits your needs.

Take Care of Your Valuable Assets with Regular Computer Care and Maintenance!

Your computers are one of your business’ most valuable assets. Try to imagine getting through even one day of business without your computers functioning. Take care of your computers so that you can take care of your business. Regular computer service, maintenance and updates will keep your machine working at optimal efficiency. Computer Troubleshooters can help you with malware, virus protection and backup solutions or help to establish a regular maintenance schedule for your office computers. Give your local Computer Troubleshooters office a call and one of their technology professionals will be happy to help you.

Adapting Your Business to a Mobile on the Go World

March 24th, 2014

Mobility has quickly transformed the way most of us are now working. According to recent research over 50% of mobile phone users use now regularly use their mobile phone to access the internet. This rate has nearly doubled over the past three years. Are you using mobile internet features to enhance your business?

Increase Efficiency and Effectiveness with Mobility
The increased need for productivity coupled with affordable technology has shifted employees away from being tied to a desktop PC. Workers equipped with mobile devices are now communicating with customers from their cars and accessing data from the Cloud while working at home. Employers and employees can keep projects up to date by easily sharing information via mobile devices at any hour of the day. Mobile flexibility is enabling businesses to quickly move forward with enhanced efficiency.

Consider some of the following mobile efficiencies that can help your business:

Continuously Connected employees have the flexibility to work from home, while on the go and during travel. Conducting business is now a 24/7 proposition. Accessing information from the office while you are at the airport creates greater efficiency for you and your business. Perhaps you don’t want to be at the airport? Virtual meetings can conveniently connect you with colleagues and customers while saving time and money. Productivity with flexibility has become our new reality.

Protecting Company Data has become an increasingly important concern for business owners with the advent of BYOD (Bring Your Own Device). Flexibility has ushered in the trend of employees bringing their own mobile devices into the workplace. This means that company data is probably stored on employees’ mobile devices. What would happen if an employee’s laptop is stolen and it contains confidential business data? Many businesses are now protecting sensitive data by using remote wipes and encryption software on employees’ personal devices in addition to the use of mobile virtual workspaces. Businesses need to establish written BYOD policies and educate their employees about security practices. Many businesses now require employees to sign BYOD contracts. If your business doesn’t have BYOD guidelines in place, you are already falling behind in appropriate business practices.

Online Resources can efficiently provide businesses with professional training, technical skill development and new product training with the agility of “as needed” availability. Employees can connect to e-learning opportunities through their iPhone or Android devices from home.  Business owners can easily take advantage of online management guides and financial tools that can benefit their business.

Mobile Apps
are available to help you run your business more effectively and efficiently. Business owners previously needed a core foundation of various office programs, an e-mail system and some industry-specific software to keep their business functioning. Now there are a wide array of mobile Apps that can help business owners with time management, scheduling, travel expenses, cash flow, accounting and e-mail organization. There are Apps for nearly anything a business owner needs and they are easily available. Many of these Apps enable small businesses to compete with larger companies, plus you can run your business from anywhere.

Is Your Business Prepared for a Mobile World?

Computer Troubleshooters can work with you to assess your mobility needs and develop a plan to keep your business’ technology up to date. If your business needs to move to Cloud services, utilize mobile Apps or strengthen data protection – we can help. Computer Troubleshooters is here to help your business stay productive and efficient through mobile technology. Give your local Computer Troubleshooters office a call and one of our computer professionals will be happy to help you.

 

The Final Countdown to Microsoft’s XP April 8th Deadline

March 24th, 2014

In 2002,Microsoft presented its official Support Lifecycle Policy that was based on detailed customer feedback. The predictability of support services was cited as a very important issue for Microsoft’s customers. Microsoft responded accordingly by alerting customers years in advance that the XP operating system and Windows 2003 have an “end of life” date scheduled for April 8, 2014. Although XP and Windows 2003 have been very popular, Microsoft will no longer
support these products after the April 8th deadline. This information has been well-publicized by Microsoft for many years. There are still over 600 million worldwide XP users and it seems that many have chosen to simply ignore these repeated notifications. We can assume that users who have not upgraded by now fall into one of two categories. The first group includes those who are willing to take their chances and plan to continue using Microsoft legacy products that are no longer supported. The second group is XP users who are truly unaware of the deadline. Do you fall into one of these two groups?

The Final Countdown is Now!
After years of these “end of life” warnings, XP and Windows 2003 are now in the final days of the deadline countdown. Surprisingly, one of Microsoft’s latest strategies has been to ask for help. Computer Troubleshooters recently posted a story on our Facebook page about how Microsoft had begun taking a grassroots approach to spreading the word. Microsoft resorted to asking for help by seeking volunteers to remind business owners, friends, family and colleagues about the upcoming XP deadline. Via their blog, Microsoft asked experienced and technically savvy users to help others understand why it is important to make the switch to Windows 7 or 8 and to make the upgrade now!

Ignoring this Deadline is Not an Option
Some users claim a variety of reasons for resisting this XP upgrade, but don’t forget that there are a few key reasons you cannot ignore this deadline. The issues for residential users can be serious, but the consequences for businesses hold  additional threats and even possible legal ramifications.

Here’s How You and Your Business Can Be Impacted by Not Upgrading

Security Risks: Without the security provided by an updated operating system, all of your business data and personal information are vulnerable to harmful viruses and spyware. Malicious viruses will very likely be unleashed on XP’s “zero
day.” Undefended computers can be completely immobilized with viruses quickly spreading over the net to PCs still operating on XP. No business owner wants to think about a virus spreading through all of their computers. All of the data that keeps your business functioning will be placed at risk.

Compliance Issues: Businesses that continue to operate on XP can actually face compliance issues. Resulting compliance issues can lead to suspension of certifications, and/or public notification of the organization’s inability to securely
maintain its systems and customer information. Compliance problems can place your business in legal peril and seriously damage your business’ reputation in the process.

Upgrade Expenses: If you think a system upgrade is just too expensive, Computer Troubleshooters urges you to reconsider this viewpoint. Many technical experts consider using an unsupported product such XP, as an act of irresponsibility on the part of the business. Remember that the problems that are likely to arise can cost your business significantly more than the upgrade. Don’t be penny-wise and pound foolish when it comes to investing in an upgrade.

Custom Support Available for a Price: In fact, there will still be some support available to XP users after the deadline, but at the annual cost of $200 per device. Depending on the number of computers your business is using, it’s not much of a bargain. In reality, this is only a temporary, contingency plan.

Upgrade Today!

Playing “chicken” with this deadline is tempting fate and there can be serious consequences. You can find yourself in the cross-hairs of cybercriminals on April 8th and potentially face business compliance problems. If you are still using XP, take action today. Call Computer Troubleshooters and one of our experts can help you understand your XP migration options and work with you to develop an upgrade strategy. Call Computer Troubleshooters before it’s too late. The final countdown is now!  Are you prepared?

 

Is Cloud Computing in Australia ready for Small Business ?

March 24th, 2014

Cloud Computing is the latest buzz word in IT, but what does it really mean for Small Business in Australia. What IT services will Small Business use?
What IT support will they require to migrate and maintain their IT systems?

The reality is that cloud computing can come in a few different varieties and the chances are you are probably using one already.

Software as a Service – this is where the software that you would use in your business are physically running in data centre and you are access via your internet connection. The advantage of this type of relationship is that the provider does all the system and application maintenance, you can generally access from anywhere on the internet and the systems are often designed for multiple users access. Most of the financial products such as MYOB, Quickbooks and Xero have this as an alternative.

Infrastructure as a Service – With advances in virtualization technology it is now possible to have all of the business benefits of a server. With the physical server located in a data centre the provider is able to partition servers to multiple clients sharing the costs and allowing businesses to avoid the initial purchase & licencing costs, and share the running and upgrade costs such as electricity, and end of life replacement. If your current Hardware is more than 3 years old is may be worth checking this alternative.

Platform as a Service – This is when a both the Software & Infrastructure can be provided in such a way that your business systems are located in the cloud. Increasingly software providers and integrators offer complete platform service that allows your business to outsource IT to a specialist who can run you business systems for you remotely. Microsoft Hosted Exchange email is a great example where an outsource provider can manage the administration & management of the system, while your business can enjoy enterprise grade IT delivery without the big business price!

Hybrid Cloud – Hybrid is really a combination of your traditional on premise infrastructure with any of the 3 Cloud components mentioned above. It is not only regarded as migration strategy, but also a legitimate IT approach that allows you to cherry pick the suitable components for your business and integrate with your current infrastructure. Hybrid is a sensible alternative to gaining the benefits of cloud with the advantage of traditional on premise equipment.
Increasingly application development & Microsoft licencing is pushing all Small Business in Australia along the cloud path in one way or another. Our love of mobile and multiple devices also make the cloud approach more manageable. With soaring costs of electricity, & building of more of data centre capacity, the opportunity for Cloud services for Small Business is now a reality especially with additional benefits such as power redundancy, centralized backup, and core systems management.

Some of the downside of Cloud computing still exist, issues such as internet access speed, internet redundancy, data security, and data sovereignty (is it in Australia?) need to be understood and managed. An IT support provider such as Computer Troubleshooters have considerable experience in setting up a migration and system plans that maximises the benefits and minimises these risks. Having an IT support expert like Computer Troubleshooters who interests are aligned with your business interests will ensure you get the best solutions at the right price. We would only suggest embarking on the Cloud journey with a guide who will help you along the way.

Talk to your local Computer Troubleshooters to see if your business would benefit from having more of it Business Systems in the cloud.

AFP Computer Virus

May 13th, 2013

Recently there has been a big jump in the number of computers
recently infected with the Australian Federal Police Virus.

  • The first thing a user knows about this virus is when their computer freezes, with a pop-up on their screen of a photo, taken with their on-board web camera showing their (or their childrens) face, or the home or office environment,  sometimes including a Police logo from what appears to be the Australian Federal Police  and a message.
  • The message states that  your computer has been frozen because you have violated a law or visited an illegal website. Common claims made by the scammers are that you have violated laws around privacy, copyright or child pornography. In order to unlock the computer, users are instructed to pay a ’fine’ – usually $100 or $199 – using a prepaid money service. These services involve purchasing a money voucher from a store, which can then be used to make online payments.
  • If users pay, the scammers may or may not unlock the computer. Even if users do regain access to their computer, malware may continue to operate so that the scammers can use  personal and financial details to commit fraud.
  • Please DO NOT PAY any money to these criminals – this is a scam!

Bring your computer into Computer Troubleshooters to be assessed, cleaned and  tuned-up.

How to Combat Email Overload in the Workplace

May 12th, 2013

With the introduction of smart phones, our work lives were supposed to become easier. No longer would we have to be at the office to handle something – we could do it on the go! Spend more time at home! Work remotely!

Unfortunately, most of us have become slaves to our inboxes thanks to modern day technology in the workplace.  People email at all hours and expect a reply.  Or worse, the only time we work remotely is when we’re taking a personal or sick day.   So how do we reclaim our sanity?  Start by introducing new communication channels in your office.  With a few new methods – or the one that best fits your company’s culture – you’ll be working more efficiently in no time.

Not every question needs to be emailed:
It’s amazing how rarely we pick up the phone and actually talk to each other anymore. Often, we think emails are the most efficient way to get  an answer, but if you’re not clear in your email, the conversation could go on and on.  Instead, introduce messaging services like Skype or Chat to your workplace.  If HR allows, these services are great for quick questions, phone calls, and even video chats. Because you’re able to see if your co-worker is busy or available, you can shoot them a message and jump on a quick call or chat in seconds.

Project Management:
Ever work on a massive project through email?  No matter how many folders you create, you’re still bound to get lost in all the deadlines, sub-projects, and more.  Instead, introduce project management tools to your clients or co-workers.  These sites allow you to create projects, assign tasks, and generate automatic reminders. Even better, they tend to keep the working conversations on the site and out of your inbox, making your work more efficient and less stressful.  Sound good to you? Check out Basecamp or Desk.

Be efficient:
If you must use email, be sure to use it efficiently.  If your email requires a long explanation, ask yourself, “Would it be better if I just called them or set up a meeting?”  Also, if your email touches on several projects, consider breaking it into separate emails.  While this may seem like you’re flooding the person’s inbox, it should help them to sort through their emails by project and respond appropriately to each in its own thread.  Lastly, avoid emailing an entire team.   Establish a project manager or lead contact to whom you can email your updates.  If your email doesn’t ask each one of the receivers for something specific, it’s unnecessary to them.  Consider leaving them out or CC’ing them when needed.

What other methods have you found useful for cutting down on email fatigue in the work place?  Is it something your workplace deals with?  Or have you even introduced a company policy to alleviate the problem?

Working On the Go: How To Adapt to a Mobile Job

May 12th, 2013

Anyone whose job has them on the road a lot knows that working on the go requires completely different materials than working in the office. Gone are the staplers and stamps – working on the go largely means going digital.

So what should you download or purchase to ensure you’re as effective an employee on the go? Check out our list of must-haves.

Get A Calendar That Syncs:
Since you won’t be reporting to the same office every day, you’ll need a calendar that can follow you everywhere. Create a Google or Yahoo Calendar and keep all of your appointments there. Google will email you (if you like) to remind you of an upcoming meeting or assignment. Even better, if you schedule a meeting while on your computer, Google will sync it automatically with your smartphone’s calendar. No need to enter it in twice.

Quit Searching for WiFi:
While coffee shops may be your new best friend, there will undoubtedly be times that you wish you had WiFi – like when you’re in the parking lot at a client’s office and forget to edit a document. Look into purchasing your own hotspot generator. About the size of a credit card stack, you instantly can create your own hotspot to access the Internet– no coffee shop necessary.

Store it on the Cloud:
As much as possible, store your documents on the cloud. This way, no matter where you set up shop that day, you’ll be able to access your files remotely. Great sites for this include Dropbox or even Google Docs, which are both free. With Google Drive, you can share documents and preadsheets.

Fax if You Must:
Depending on your job, you may still need to use a fax machine. Instead of lugging around your own in your new mobile lifestyle, sign up for sites like MyFax.com, which forwards your faxes right to your email presentations with the rest of your team and see their changes instantly.

Have a Tech Resource:
If anything comes up when you’re working on the go, you can feel stranded. Be sure to have tech support on speed dial, like Computer
Troubleshooters
. We’ll be there to assist you – no matter where your office is that day.

Can Your Business Survive a Data Loss?

May 12th, 2013

Mostbusinesses report that they are not properly prepared to combat the risk or to bounce-back in the event they suffer a catastrophic data loss.  There are a number of factors that affect the majority of businesses today and may increase their susceptibility of a data loss:

  • Business owners incorrectly assume that quality backup services are too expensive or beyond what they need.
  • Businesses are often using out of date technology for their data backup and storage needs and assume that it is working.
  • The number of online security threats has increased.
  • Many companies are trending towards BYOD- or “bring your own device”- and therefore there is an increasing amount of company and client data stored on employees’ personal laptops, smartphones, tablets and other mobile devices, that is likely not protected or backed-up even if the company devices are.

What is the Real Cost of Data Loss to a Business Owner?

According to the Gartner Group 43 percent of companies were immediately put out of business by a major loss of computer records, and another 51 percent permanently closed their doors within two years.  This leaves a mere six percent “survival” rate.

What about a loss that is not catastrophic?  This type of data loss is an expensive problem as well that costs organizations an estimated average of $200 per record affected according to a recent survey by Ponemon Institute, though to some degree the true costs associated with data loss are difficult to measure.

What can be Done to Avoid a Catastrophic Data Loss?
Implementing a data protection program is essential for every organization.  While most business owners recognize that their data files are their livelihood, more than half admit to not having a quality data backup protocol in place.

Here are some tips on what you can start doing today to protect your business:

  • Accept the fact that your data is at risk.
    The reality is that computer hard drives, whether on a server, a desktop, or a laptop, will fail.
  • Invest now to save money, and your business, later.
    An automated and fully protected backup service starts at about $30 per month (depending on the amount of data being backed up) and provides you with the peace of mind that your data, and your business, are protected. The cost of attempting to recover deleted data, once lost, is significantly more expensive and is estimated that 20 percent of lost data is not recoverable!
  • Check the viability of the backed up data regularly.
    Don’t make the mistake of assuming that your backups are being done, whether your company uses a manual or automated backup process.  Also, never assume the data is retrievable. Talk with your Computer Troubleshooter technician about your current backup solution to verify that it is still the best option for your needs.
  • Make data protection a company-wide initiative.
    Work with your Computer Troubleshooter technician to develop policies and a plan of action for all employees to follow regarding the proper location and access to company data to ensure that data is being backed up as well.

A proactive approach to protecting your data and establishing a plan for recovery in the event of a loss is smart business.